About Us
S&J's Telecommunications
7830 North Central Dr. Suite C
Lewis Center, OH 43035
Fax 1-877-907-0041
To place orders over the phone Mon-Fri 9am-9pm, please email us for the toll free number. This number is only for placing orders. If you have questions about products or stock inquires please choose an option below
Click here for Product Questions (About your existing order)
Click here for Order Questions (About your existing order)
Click here to place a Phone Order
Return Policy
All items being
returned must get a return authorization number. No returns will be accepted
after 14 days of receipt of the item. There is a 20% restocking fee on returned
orders. Please package items back in original packaging, items must have the original
packaging to be returned. Shipping charges must be pre-paid otherwise shipments will be refused.
You can send the item back by any method that you like but we are not
responsible for returns that are not sent by a traceable method (i.e., we will
not credit for returns sent through the mail that never show up). We recommend
that the item be sent back by UPS, FedEx or Registered Mail (USPS delivery
confirmation is not considered to be traceable). All items will be inspected to
insure the product is re-salable. Once approved for return, you will be credited
the cost of the item excluding the shipping charges. We only ship to
the lower 48 states. We do not ship International. For any large order
please email or call for shipping quotes or questions. Shipping &
Handling: Most orders will be shipped UPS or FedEx Ground, we reserve the
right to ship the most economical shipping method. For small orders we may ship
via USPS. Special Order Items: Special order items cannot be cancelled or
returned for any reason. Delivery Time:
95% of all orders get shipped within 1 or 2 business days upon payment.
Please allow 3-7 business days for items which may not be in stock. Delivery
time for UPS & FedEx ground is 3 to 6 business days. Once an item ships the order cannot be cancelled for any reason. All refused orders are subject to a restocking fee. Delivery time
for all orders shipped by truck take 4 to 9 business days: Back Orders:
All orders will be shipped as complete as possible and any back orders will
be shipped automatically with no extra expense. Cancellations:
All order cancellations must be emailed to sales@sjtelecommunications.com ,
orders that have already shipped cannot be cancelled and are subject to a
re-stocking fee. Sales Tax:
All shipments within Ohio will be charged Ohio State tax. Errors or
omissions in descriptive, typographic, pricing and/or photographic
representation are subject to correction. We reserve the right to modify this
site's content at any time. Due to the large quantity of items we carry, some of the products may have to be special ordered. Special ordered items can not be returned and all sales will be final.
If you would like to pay with a Purchase Order, please read our purchase order
requirements.
Purchase Order
Information
Once item ships order cannot be cancelled for any reason. All refused orders are subject to a restocking fee. All truck orders that are refused are subject a restocking fee plus return shipping fees. All truck shipments are curbside delivery; upgraded services such as lift gate and inside delivery can be purchased for additional costs. Please email for pricing at sales@sjtelecommunications.com .
Damaged
Items: Please inspect all packages before accepting delivery. If item is
damaged please contact us within 3 days of receipt to acquire an RMA number. A
replacement for the damaged item will be sent once damaged item is returned.
